Leadership & Management Development
Knowing what to do when you don’t know what to do – this is a 21st century challenge facing leaders at all levels.
Learn More partners with clients to design customised Leadership and Management Development programs for people at all career stages. We believe having the right content is important but delivering it in a way that reinforces your organisation values and culture and ensures genuine learning for participants is crucial. We also design solutions to meet your organisation’s price point and appreciate how difficult it is to take managers out of the business for extended periods of time.
We work with managers to build their capability and capacity to manage themselves, to get the best out of their people and resources, to build effective teams, manage change and respond to outstanding as well as poor performers.
We work with leaders to build the capability and capacity of people to work collaboratively, on the hard to-grasp and hard-to-resolve cultural and behavioural challenges, towards better business performance. This may include leading change and innovation, understanding and responding to complexity and uncertainty, adaptive leadership, high performing teams, courageous conversations, leaders as coach, strategy and systems thinking.
- Designed and delivered flagship leadership and management development programs across four organisational levels for a large multinational energy company
- Designed and delivered a modular program on leadership for all managers of a utility company based in Australia and the USA;
- Designed and delivered a flagship Leadership Program for key talent of a public sector transport authority;
- Designed and delivered a senior leadership program for a large multinational construction company;
- Facilitates Organisational Change, Leading Culture and Diversity as part of an ongoing leadership program for a global mining company;
- Facilitates leadership workshops, commercial learning projects and executive coaching on a key talent program for one of Australia’s leading banks.
Executive Coaching
Executive coaching is a key enabler for changing the face of leadership, that is, developing resilient leaders to face the increasing complexity and uncertainty of today’s world.
Particular knowledge, skills, expertise, values and behaviours enable successful people to achieve their personal and organisational goals. But will this take them to the next level? What will they do, when they don’t know what to do?
Learn More’s approach to coaching is about people getting ‘unstuck’, overcoming the limiting beliefs and assumptions that hold them back from stepping into their greatest potential. It is skilling people to notice when they go down a reactive pathway, so they can intervene in the moment, to get back on the learner or leaderful path. It might include diagnostic assessment, 360 degree feedback or content input and it will always be action-oriented and practical. Setting long terms goals and working on real business challenges is the focus of coaching so our practical, action-oriented style will deliver the tangible results leaders are striving for.
We offer 1:1 coaching, group or team coaching and coaching to assist the transference of learning from leadership development programs to the workplace. We are experienced in coaching executives and managers across all industries and sectors including small business owners.
- Chief Executives, Directors, Executive GMs, Senior Managers and high potentials of ASX listed companies, Women Elders on the Miwatj Leadership Development Program in Arnhem Land, Vice Chancellor of an Australian University, Senior Leaders and professionals in the Public Sector, Small Business Owners/entrepreneurs.
Coaching Approach
Particular knowledge, skills, expertise, values and behaviours enable successful people to achieve their personal and organisational goals. But will this take them to the next level? What will they do, when they don’t know what to do? My approach to coaching is about people getting ‘unstuck’, overcoming the limiting beliefs and assumptions that hold them back from stepping into their greatest potential. It is skilling people to notice when they go down a reactive pathway, so they can intervene in the moment, to get back on the learner or leaderful pathway. It might include diagnostic assessment or 360 degree feedback or content input but it will always be action oriented and practical. Setting long terms goals and working on real business challenges is the focus of coaching so a practical, action oriented style will deliver the tangible results leaders are aiming for.
Personal Philosophy
I believe learning and development is an organisations principal agent for cultural change. Executive coaching is a key enabler for changing the face of leadership that is, developing resilient leaders to face the increasing complexity and uncertainty of today’s world. I believe our work together can make the difference we want it to make.
Leading Change & Innovation
One of the central tasks for managers today is the effective leadership of change. The ability to make change in a timely and effective manner is critical to customer service and sustainable competitive advantage.
Learn More works with organisations and intact teams to develop professional competence and confidence in leading and managing change. Challenging existing biases and providing models and theories enables managers to view change differently. Whether your organisation is looking to initiate and facilitate change or create an innovative environment for new and different ideas to emerge we can assist in developing the range of skills necessary to effectively lead change.
- Designed and implemented a major cultural change initiative based upon “branded customer service” for the top 500 employees of a large entertainment company.
- Designed and facilitated “Innovation Workshops” for a global mining company utilising human centred design principles applied to real world challenges.
- Group coaching for commercial projects of a major bank utilising design thinking methodology.
Diagnostics & 1:1 Feedback
Insights that accelerate effectiveness.
How do you get perspective on the impact you have? How do you know how others experience you? Are your intentions and behaviours congruent in the eyes of your peers, director reports and senior leaders?
Learn More has built considerable expertise in selecting, using and integrating diagnostic instruments from a range of proven publishers and have settled on those recommended below. We have observed the difference they can make to individual and team performance and can demonstrate impact on business results. By limiting the number recommended, we can work continuously to acquire and improve knowledge and expertise, enabling us to give our clients unique insights and create powerful development plans.
| Diagnostic Tool | Description |
|---|---|
| The Leadership Circle Profile (TLCP) |
360 degree competency assessment that simultaneously provides focused competency feedback while revealing the underlying assumptions that are causing a leader’s pattern of strengths and limitations. It reveals to leaders and managers what they are doing, why they are doing it and what actions they can take to lift their leadership to a higher level. Suitable for senior leaders and high potential managers demonstrating strong leadership potential. |
| Leadership Circle Manager Edition (LCME) |
360 degree competency is as effective as the TLCP but is designed for a different audience. It is a tool for understanding leadership competencies and limitations for those who are in roles that are less complex than those of senior leaders such as mid-level managers, project managers, emerging leaders and team leaders. |
| Leadership Circle Culture Survey (LCS) |
This survey can be used for your entire organisation or for a specific leadership team. It reveals valuable data that tells you how your people view their current leadership culture and compares that reality to the optimal culture they desire. LCS measures how your leadership culture compares to that of other organisations and reveals key opportunities for leadership development. |
| Myers Briggs Type Indicator (MBTI) |
Psychometric questionnaire designed to measure psychological preferences in how people perceive the world and make decisions. MBTI is useful for individual and team development. |
Building Teams & Partnerships
Effective teams don’t happen by chance and much of the work of organisations is completed through teamwork. That is, people working together to achieve something beyond the abilities of individuals working alone.
Effective leaders focus on goals, roles, processes and relationships – they focus on the team as well as the task and the individuals within it.
Learn More works with senior teams, project teams and cross functional teams to increase their effectiveness, optimise group dynamics and move towards high performance. We believe increasing team connectedness to work cooperatively and collaboratively helps teams solve some of the knotty challenges facing business today.
Our proficiency is not confined to teams operating within single organisations. We also work in partnership and alliance settings, enabling cross-functional or cross-organisational groups to adapt to each others’ culture and to collaborate for high-performance delivery or governance units.
Facilitation
One of the challenges of managing meetings is not the meeting, its the people and the process! Professional facilitation makes a real difference and frees everyone up to fully participate whilst the facilitator looks after the people and the process.
Learn More provides professional facilitation to ensure your conference, meeting, workshop or seminar is highly effective and successful.
This can include:
- Developing shared understanding of the goals, outcomes and success criteria for the event including desired impact on key stakeholders.
- Exploring and building a dynamic and attractive agenda – ensuring a range of group processes and methodologies to maximise participation.
- Identifying, engaging, briefing and collaborating with Guest Speakers and Workshop Facilitators.
- Developing a window pane and running sheets for the event.
- Orchestrating and facilitating the conference or workshop.
- Reflection and review meeting post conference for key learning and connection to the next event.
Events may include: conferences, workshops, seminars, meetings, strategic and business planning workshops, executive meetings, partnership and alliance meetings, team building, focus groups, action learning groups, advisory groups.